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Testimonials


Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

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"I went in to CM to pickup some filters to do an oil filter and air filter change. When I went out to start my bike the battery was dead. I was going to buy one ( the original had been through 6 winters ) but was told that it took about 3 hrs to charge a new one. I asked if I could get a jump and bring the new battery home and was told yes. Gary came out and jumped the bike while I paid for the new battery. He came in to say he didn't think it was the battery and took the bike . Checking it out he discovered that the terminals were just loose, tightened them for me and refunded the money for the battery I didn't need. He didn't even charge me .He definitely cares for his friends and customers."Anonymous | XX
"I bought a used 2003 Mitsubishi Outlander that purchased recently. I'm very happy with car & the service that I have received. Thank you for ALL the knowledgeable staff. Thank You!"Ian Hallett | Port Jervis, NY
"I have dealt with Gary the owner to numerous employees in different departments and everyone has had time to assist me and answer all the questions I had. from sales to parts to service I have had a great experience. when I call the dealership the receptionist that answers the phone is always kind and courteous. I would not hesitate to refer any from buying one of their products as I will be doing the same when the time comes."Michael Tillotson | Salisbury Mills, NY
"I had 2 tires mounted on my Honda VTX 1300 all I can say is wow! not one mark on my rims. A really great job they looked better than when I brought them in. I will recommend Cycle Motion to my friends "Gary | Port Jervis, NY
"Thumbs up to Mark for setting me up and helping me out. Brought my trike in for new big end rubber and was told the fronts needed to be changed too. I have to admit I was skeptical at first but after asking around went with it because of the great rep Cycle Motion has and was not disappointed. Thanks everyone at Cycle Motion"Philip Fitzpatrick | Stony Point, NY
"Thanks for a great quad and service"Robert Lesko | chester, NY
"These guys did a pretty excellent job in respect to getting me the services I required. I bought a R6 from them on a nasty march day when it was pouring out side and they got soaked helping strap down the bike. The sales man I was with Stu was very friendlily and focused on helping me get the bike I wanted. Highly recommend to those looking to buy a bike and have a good overall experience."Dakota Sommer | , NY
"Would just like to comment about my service experience with Cycle Motion for my 2001 Yamaha Big Bear ATV. The machine came back to me like a new ATV. Running like a champ and the new winch kit control was installed extremely well. Service department deserves high praise for the detail level of service provided as well as suggestions to keep my machine running perfectly. Job well done and I could not be more satisfied. Regards and Thanks, Doug Van Cook"Doug Van Cook | Warwick, NY
"I recently purchased a 2012 Can-Am Outlander 1000XT from Darron. I was looking at the Polaris 850 and the 1000XT sitting next to each other. After a few minutes talking to Darron with no pressure to buy either machine, he explained to me the pros of both with the Can-Am clearly offering more bang for the buck. He spent a good hour with me just checking out the machines, asking me the kind of riding I do, giving me ideas on where I can take the machine after I bought it. He was extremely helpful with all of my questions. At the end, he gave me a killer deal on the bike. Thanks Darron! I would recommend buying a bike/quad from Darron to anyone. I'll be back in the spring for a motard!"Tom Maellaro | Sussex, NJ
"Billy was outstanding, helped me through EVERYTHING step-by-step and got me on the bike perfect for me. they genuinely care about their customers before, during, and even after their purchase and do whatever they can to make sure you're completely satisfied. I would recommend Cycle Motion to everybody that is looking to buy a motorcycle,ATV,etc."Daniel Demarest | Montvale, NJ
"Sales Rep was great....not pushy at all like at some other places. Will be coming back in the future for parts and new ATV"Anonymous | Walden, NY
"I really enjoyed buying my first motorcycle from Cycle Motion, Billy was great , very friendly and knowledgeable, absolutely love my SFV650, brought my bike in for the break-in maintenance and the service guys were very friendly as well."Daniel Montoya | Monticello, NY
"My beautiful original '96 ZX7R had at last begun to run a little worse for the wear after more than a decade of loving abuse. I had never been to Cycle Motion before, but I called, and Gary knew just what was needed. Talk about sorted! This great crew gave me back a sparkling Ninja that looks and runs like it just rolled out of the showroom as it did so many, many years ago... And a very friendly price too. I can't thank you enough, and see you soon."Jed Hauck | Monroe, NY
"billy and the crew are great answered every question sale was easy and stress-less"Vincent Mazza | Levittown, NC
"Your dealership is one of a kind. Your sales staff and parts customer service are very good at what they do. I have bought accessories and parts for my Kawasaki 636 and have always been treated with courtesy and respect I would definitely recommend your dealership to friends and family Keep up the good work guys! Paul M. Middletown, N.Y."Paul Martich | Middletown, NY
"Your sales team is by far are OEM product experts, the best I have ever encountered. I bought a 2009 ZX10R special edition a few days ago and it was because of Darin I was able to secure the bike. Not only will I ONLY purchase and service my motorcycle with Cycle Motion I will be mentioning to the motorcycle community that how great the dealership is. I work for a luxury automotive brand and we use the term Customer One and your dealer ship is living it. Thank you for delivering the dream. Jason Apap"Jason Apap | Middletown, NY
"The sales service was excellent I'm definitely going to purchase another machine from them."Capildev Matloo | unionville, NY
"I moved to the area five year ago and for 3 years I use to bring my 99' Kawi Concours over 40 miles away for service, not knowing that there was a great dealership just 20 miles away from my house. Since I started bring my bike to Cycle Motion, I have not had any services issues. As a matter of fact Gary and his tech team found things that were improperly done by the previous dealership, showed it to me and fix the problem. They are honest and will go through your bike thoroughly and advise you on the service fix necessary to resolve the problem. They are great guys, you'll never go wrong with them. I am looking to buy the new c-14 from Cycle Motion sometime next year."Ben | Ellenville, NY
"Great folks to do business with. Billy is outstanding salesman, it took him about 10 mins to sell me my bike. You guy took real good care of me thanks. Billy good luck with the new bike. Tony"Tony Kuhn Sr | Middletown, NY
"I have been shopping at Cycle Motion since they were on Monhagen Avenue in Middletown, and have always had positive experiences with all the staff, and the owner Gary. I recently had occasion to purchase a used Kawasaki Vulcan 900, and found the sales staff very accommodating, and willing to work to make the best deal possible. I felt like a valued consumer during my dealings with Darin, the salesman who wrote up and took care of my purchase, from the showroom, to the point where I drove off the lot with my new bike. I would not hesitate to recommend the dealership's parts department to any of my friends and associates who maybe in the market for a motorcycle, new or used."David Durkin | Smallwood, NY
"Very pleased with overall sales and support we have gotten from Darin with the purchase of our new cycles. Todd is excellent when dealing with parts"Darrin Fraleigh | Smallwood, NY
Tom Rhoades | Milford, PA
"I bought a brand new 2006 Polaris snowmobile this year. I explained to Bill (salesman) the type of riding I planned on doing with it and he helped me pick out 550 Classic that is perfect for where I live. I asked about financing and was approved within minutes and the snowmobile was ready to go home that afternoon. And when I had a problem getting my trailer on the road to pick up the snowmobile, Cycle Motion delivered to my house the same day, free of charge. I highly recommend their knowledgeable staff and service to anyone looking to buy an ATV or snowmobile. I would certainly do business with them again. Thank you, gentlemen. "Ray Younghans | Florida, NY
"Just purchased a pre-owned KDX 200 from Sales guy Darin. He was low key and helpful in purchase selection, and financing. The knowledgeable staff helped me select helmet, body armor, boots and all the rest of my gear for woods riding. The parts folks (including Expert rider Todd) helped me with the right stuff to maintain my wheels; and the service guys installed some woods gear accessories on the machine. Got the total package from Cycle Motion. It was that easy to become a woods rider (except learning not to fall in the mud). THANKS GOOD FOLKS AT CYCLE MOTION!!!"John Graziano | Campbell Hall, NY
"You guys are awesome, out of 20years riding dirt bikes, you guys were the most friendly and helpful"Anthony Grenzebach | Hawthorne, NJ
"i love the drz 125 and your store is great"Cody Walters | middletown, NY
"I only live a short drive from cycle motion and have been going to your shop for many years. I would just like to say that Darren and bill are two of the best and most knowledgeable people that I have ever dealt with, and they didn't stop trying until I got what I wanted and I was satisfied.They treated me just like I was family.Without those guys I probably would have gone to a different shop. Yours truly, Mark and Debra Dowdy."Mark Dowdy | Warwick, NY